Prove it small. Then scale it.
Every phase has defined deliverables and acceptance criteria. No visible result, no next phase.
Four phases, from audit to ongoing iteration
Business audit
~1 week
We work with owners and frontline sales to break down the lead-to-order process and find the steps that are slowest, most repetitive and most error-prone.
DELIVERABLES
POC
2–4 weeks
One high-frequency workflow, run on your real data and inquiries, with comparable results. If the POC fails, we don't move to implementation.
DELIVERABLES
Build and launch
4–6 weeks
Knowledge base, workflows, permissions and integrations. The POC becomes a production system your team uses daily.
DELIVERABLES
Ongoing iteration
Continuous
Weekly reviews of usage and business results, fixes and script improvements, then expansion to the next workflow.
DELIVERABLES
Four delivery principles
Visible progress weekly
Every week we share progress, blockers and next steps. No black-box projects.
Humans approve what matters
Outbound messages, pricing and account ownership keep a human approval step.
Full documentation handover
Prompts, knowledge bases, workflows and integration docs are transferred to you.
Support after launch
Launch is the start: 30 days of close tracking, then support as needed.
Two ways to work together
Fixed-scope project
For teams with a clear target who want one workflow built and delivered, with staged acceptance.
- Clear scope
- Stage payments
- Handover on acceptance
Ongoing partnership
For teams that want to keep expanding AI use cases and build internal capability. Monthly engagement, rolling roadmap.
- Rolling use cases
- Monthly engagement
- Capability building
Start with a business audit
Tell us which step consumes the most time, and we will assess whether an agent is the right fix.