PLATFORM

Not a chatbot — an operating system for agents

From model access to knowledge, workflows, permissions and audit, we deliver a foundation your team can run and own.

ARCHITECTURE

Five layers, each replaceable

01

Interaction layer

Customers and staff use familiar channels without changing how they work.

Business emailWebsite formsWhatsAppWeComInternal workspace
02

Orchestration layer

Task planning, multi-agent collaboration and human approval where it matters.

Task planningMulti-agentHuman approvalEscalation
03

Knowledge and tools layer

Grounded answers, and actions that reach real business systems.

RAG knowledge baseBusiness APIsCRM / ERP toolsDocument parsing
04

Model layer

Multi-model access and task-level routing across quality, latency and cost.

Multi-modelTask routingCost controlPrivate models
05

Data and security layer

Permissions, masking, audit and deployment options that satisfy compliance.

Role permissionsData maskingAudit logsPrivate deployment
CAPABILITIES

Core capabilities

Model routing

Primary and fallback models per task, selected automatically by accuracy, latency and cost.

RAG knowledge base

Documents, spreadsheets, web pages and past emails, with source snippets in every answer.

Workflow orchestration

Visually define triggers, branches, human steps and retry logic.

Tool calling

Connect CRM, ERP, email and internal systems through APIs or MCP.

Multi-agent collaboration

Split work by role, with a coordinator agent assembling and delivering the result.

Permissions and audit

Granular roles, sensitive-field masking and full call logs.

DEPLOYMENT

Three deployment options

Choose based on data sensitivity and your IT setup. Business logic stays the same.

Public cloud

Fastest to launch and billed by usage. Good for POCs or lower-sensitivity workflows.

  • Live in 1–2 weeks
  • Elastic scaling
  • No ops burden

Private

Deployed on your servers or dedicated cloud, so data never leaves your network.

  • Data stays in-house
  • Internal system access
  • Independent accounts

Hybrid

Sensitive data stays local while inference runs through controlled channels.

  • Tiered storage
  • Flexible routing
  • Module-by-module rollout
INTEGRATIONS

It sits on top of your existing stack

We don't ask you to replace your CRM or ERP. We integrate through APIs, webhooks or staging tables, and you keep data ownership.

SalesforceHubSpotZohoWeComDingTalkFeishuWhatsApp BusinessBusiness emailKingdee / YonyouCustom ERP

Take 30 minutes to find where AI is worth it in your business

No preparation needed. We will walk through your inquiry-to-order process and suggest a workflow to start with.

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